Frequently asked questions

LamazonLoads is a driver-focused dispatch and route support company that helps owner-operators and independent drivers find available loads, daily routes and delivery opportunities.

Depending on availability, we offer:

• Daily delivery routes
• Dedicated routes
• Local loads
• OTR loads
• Walmart delivery routes
• Contract delivery opportunities
• General freight opportunities

Availability changes by city and market.

No. Load and route availability depends on the driver's location, vehicle type, market conditions, customer demand and available contracts. We work to provide drivers with the best opportunities available.

We work with drivers in multiple states throughout the United States. Opportunities depend on the locations where routes and loads are currently available.

Opportunities may be available for:

• Cargo Vans
• Sprinter Vans
• Box Trucks
• Semi Trucks

Certain programs may occasionally accept other vehicle types, depending on the specific route requirements.

Most owner-operator opportunities require you to have access to your own qualifying vehicle.

No. We work with Cargo Vans, Sprinter Vans, Box Trucks and Semi Trucks only, and our FedEx and Walmart delivery routes are for cargo vans.

Vehicle dimensions help dispatch determine whether freight will safely fit inside your vehicle before submitting or booking a load.

We may request:

• Cargo length
• Cargo width
• Cargo height
• Door opening dimensions

This depends on the specific contract or route. The vehicle must meet the program requirements and have appropriate insurance.

Send us your:

• Full name
• Phone number
• Email address
• Current ZIP code
• City and state
• Vehicle type
• Vehicle dimensions
• Availability

Our team will let you know what additional documents are required.

Depending on the opportunity, we may request:

• Driver's license
• Proof of insurance
• Vehicle photos
• W-9
• Vehicle information
• Payment information
• MC Authority, if applicable

Additional documents may be required for certain contracts.

The W-9 provides the tax information required to properly process payments and contractor tax reporting.

Not for every opportunity. Some loads or contracts may require active authority, while others may operate under a different arrangement. Our team will tell you if MC Authority is required.

Once all required information and documents are submitted correctly, our team can review the application. Processing time may vary depending on the route or program.

No. Completing onboarding puts you into our system, but a route is not confirmed until LamazonLoads specifically tells you that you have been assigned or scheduled.

A daily route is a scheduled delivery opportunity where a driver picks up packages or freight from a designated location and completes assigned deliveries.

Not always. Routes depend on customer demand, contracts, location, performance and availability.

Pay depends on the location, contract, vehicle type and route.

Many advertised opportunities may start around a specific daily rate, but drivers should always confirm the exact rate before accepting a route.

Package volume varies by route. Some delivery programs may have approximately 60–80 packages or more depending on the day and location.

The number of stops varies by route and package volume. Exact route information is normally provided when available.

Pickup times vary by location. Some routes may start around 10:00 AM, 12:00 PM or 2:00 PM.

Always follow the pickup time provided for your specific route.

Mileage varies by route. Some routes may operate within an approximate delivery radius, while others may cover a larger area.

Route information is sent once your assignment has been confirmed and the necessary information has been received from the customer or route provider.

Routes and contracts can occasionally be reduced, paused or canceled by the customer.

If this happens, LamazonLoads will update the affected drivers and try to provide another opportunity when available.

Yes. Let our team know which available location works best for you. Placement is still subject to availability.

LamazonLoads may have access to Walmart-related delivery opportunities in select markets when contracts and routes are available.

Not necessarily. Route availability can change because of volume, customer decisions, performance or contract changes.

Vehicle requirements depend on the specific market. Cargo Vans and Sprinter Vans are commonly preferred for many opportunities.

Volume varies by location and day. Some routes may have approximately 60–80 packages, while other routes can have more or fewer.

Some routes operate seven days per week, but this does not automatically mean one driver is guaranteed seven days. Scheduling depends on availability and operational needs.

Tell the support team your availability. We will determine whether the route can accommodate your schedule.

Our dispatch team may:

• Search for available loads
• Submit bids
• Negotiate rates
• Communicate load information
• Help coordinate pickup and delivery
• Keep drivers updated on available opportunities

For applicable dispatched loads, the standard dispatch fee may be 10% of the booked load rate, unless a different agreement applies.

Always refer to your individual agreement for the exact terms.

The fee applies according to the driver's dispatch agreement and the loads successfully booked through the service.

Load availability depends on factors such as:

• Your ZIP code
• Vehicle size
• Available freight
• Current market rates
• Competition from other carriers
• Deadhead distance
• Customer requirements

Dispatchers may submit multiple bids before one is accepted.

Drivers should follow the terms of their individual agreement. LamazonLoads also believes in helping drivers stay moving, so communication with your assigned support team is important if you have another opportunity.

Brokers and customers may receive multiple bids. Another carrier may offer a lower rate, have a closer vehicle, meet a specific requirement or be selected for another operational reason.

No. Rates change based on the market, lane, freight, mileage, vehicle type, urgency and customer.

Our team works to negotiate the strongest reasonable rate available.

Deadhead is the distance you travel empty before reaching the pickup location.

Drivers should receive the relevant load information before accepting a load. Do not begin a load unless it has been confirmed.

Yes. If a load doesn't work for you, communicate that with your dispatcher before it is booked or confirmed.

Payment timing depends on the specific route or contract.

For some programs, payments may follow a weekly schedule. Drivers will be informed of the applicable pay period before or during onboarding.

For applicable programs, a pay period may run Saturday through Friday, with payment issued according to the established payout schedule.

Some contracts may use a different schedule.

Available payment methods may include:

• Zelle
• Direct deposit
• Other approved payment methods

The available method depends on the program.

We need valid payment information so approved driver payments can be processed correctly.

Not usually. Payments are processed according to the agreed payment cycle for that route or contract.

Contact LamazonLoads support with:

• Your full name
• Route/load date
• Pickup location
• Amount expected

Our team can review the payment status.

Yes. Referral opportunities may be offered for drivers who introduce qualified drivers to LamazonLoads.

You refer a driver to LamazonLoads. The driver must qualify, complete onboarding and successfully complete qualifying work before referral compensation becomes payable.

Referral promotions can vary.

When a referral promotion is active, the exact commission structure will be provided before participation.

No. The referred driver generally must meet the requirements of the referral program and complete qualifying work.

Yes. You can refer multiple qualified owner-operators or drivers.

Drivers should arrive at the required pickup location on time. Repeated lateness can affect future route assignments.

A no-show can seriously affect the customer, LamazonLoads and other drivers. It may result in removal from that route or future opportunities.

If an emergency occurs, contact support immediately.

Contact your assigned LamazonLoads support representative or dispatcher immediately. Provide:

• Your name
• Route
• Location
• What happened
• Any photos or documentation if necessary

Notify LamazonLoads immediately. Do not wait until the delivery is already significantly delayed.

Contact management/support immediately so the situation can be addressed with the customer.

Yes. Good communication is extremely important. Respond promptly when dispatch or support requests an update.

Send your ZIP code + vehicle type + availability.

Example: 30318 — Cargo Van — Available Today

Yes. Your current location helps dispatch search for loads near you.

Yes. Keeping your location and availability updated helps the team know who is ready to move.

Send your current:

• ZIP code
• Vehicle type
• Availability

This lets the team know you're active and ready for opportunities.

Drivers should use the official LamazonLoads communication channels provided during onboarding.

General contact: info@lamazonloads.com · (678) 528-1181

Driver support groups allow LamazonLoads management and support representatives to communicate directly with drivers, provide updates, request availability and assist with issues.

Yes. Sending your current ZIP and equipment type helps the team determine what opportunities may be available near you.

LamazonLoads encourages a driver-focused community. When appropriate, drivers can help one another with legitimate opportunities and useful information.

Send us:

• Current ZIP
• Vehicle type
• Vehicle dimensions
• How far you're willing to travel

We can check available opportunities.

A route is only officially assigned once LamazonLoads confirms the assignment. Some opportunities are still pending customer approval, final scheduling or driver placement.

Customers can change volume, reduce routes, pause contracts or cancel locations. When this happens, LamazonLoads will communicate available alternatives whenever possible.

If another route is available and your vehicle and location meet the requirements, we can review you for reassignment.

Send your current ZIP and vehicle type. Opportunities change frequently, so the team can check what is currently available.

New routes can open as contracts, markets and delivery volume change. Stay active in the community and keep your ZIP, vehicle type and availability updated.